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RETURN POLICY

Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase receive, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Send your item to:
Andrew Anthony Paraguya
0936-046-2037 / Rm A5, Ground Flr. GIG Building, Masterson Ave., CarmenCagayan De Oro City, 9000

LANDMARK: in front of Xavier Estates first gate.


Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an SMS or message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Please note that we only refund with the amount of purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are approved, then your refund will be processed. Please allow 2-3 working days to process your refund after approval.

If you’ve done all of this and you still have not received your refund yet, please contact us at recreationalhub@gmail.com or message us @ HMManilaph@gmail.com

REMINDER: FAILURE TO RETURN THE DEFECTIVE ITEM WITHIN 48HRS WILL VOID YOUR WARRANTY.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

ALL FREEBIES/GIFT ITEMS ARE NON REFUNDABLE AND NON-REPLACEABLE.


If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping to return your product, you should mail your product to:

Andrew Anthony Paraguya
0936-046-2037 / Rm A5, Ground Flr. GIG Building, Masterson Ave., CarmenCagayan De Oro City, 9000

LANDMARK: in front of Xavier Estates first gate.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.